Roy Richie

Nach Datum sortieren Nach Stimmen sortieren
#41
Ich habe heute eine Auszahlung von RoyRichie erhalten: höherer dreistelliger Betrag per Neteller. Der Support hatte mir gegenüber durchblicken lassen, dass E-Wallet-Auszahlungen schneller bearbeitet werden. So hatte ich meine schon länger offene Bankauszahlung (nach 4 Wochen) storniert und neu per Neteller beantragt. Die Neteller-Auszahlung dauerte jetzt 8 Tage.
 
Positive Stimme 0
#42
Auszahlungen haben bei mir in der Vergangenheit auch immer schon 8 Tage per Neteller/Skrill gebraucht. Bezüglich der Boni ist zu sagen, dass das auch kein neues Phänomen ist. So lange man nicht zu viel gewinnt, bekommt man sehr regelmäßig Angebote und auch mehrere Emails für ein und das selbe Angebot. Für Roy Richie habe ich bei Primera Division Spielen auch schon Banner Werbung gesehen. Dies muss natürlich nichts heißen.
 
Positive Stimme 0
#43
Ich schätze das wars mit Roy Richie. Die Homepage ist seit gestern nicht mehr zu erreichen. Vom Support gibts seit der Woche vor Weihnachten keine Antwort mehr und die offenen Auszahlungsanfragen werden auch nicht weiter bearbeitet.

Wie stehen wohl die Chancen noch irgendwas von dem Geld zu sehen? Habe vor einigen Tagen MGA kontaktiert.
 
Positive Stimme 0
#44
Dani49 schrieb:
Ich schätze das wars mit Roy Richie. Die Homepage ist seit gestern nicht mehr zu erreichen. Vom Support gibts seit der Woche vor Weihnachten keine Antwort mehr und die offenen Auszahlungsanfragen werden auch nicht weiter bearbeitet.

Wie stehen wohl die Chancen noch irgendwas von dem Geld zu sehen? Habe vor einigen Tagen MGA kontaktiert.
Zum Vergrößern anklicken....

Das Geld ist wahrscheinlich weg. Von der MGA kann man in der Hinsicht nichts erwarten, wie sich immer wieder gezeigt hat (siehe Mr.Ringo etc.).
 
Positive Stimme 0
#47
bei Askgamblers hat einer eine Beschwerde mit 22tausend Euro .

Unfassbar sag ich da nur, wie kann so ein Anbieter überhaupt eine Lizenz bekommen und
sich einfach aus dem Staub machen. Da sind ja Tür und Tore offen. Wem will man da noch Vertrauen?


Manchmal denke ich, man geht besser wieder zu Oddset und nimmt die miesen Quoten in Kauf.
 
Positive Stimme 0
#50
Sehe da leider keine hoffnung...
MIt "technischen Problemen" ist alles nur ne Taktik, über so eine lange zeit nun Down, hat nichts mit technischer Seite zu tun, dasl selbe Spiel war leider schon bei diversen anderen Bokkies so.
Errinner mich da sehr (ung)gern an Canbet, ewig immer von technischen Problemen die rede,seite down selbst dan stand"wir kommen bald zurück.." ja klar.
 
Positive Stimme 0
#51
The Malta Gaming Authority (hereinafter the ‘Authority’) is hereby notifying that BTM Entertainment Group Limited, gaming licence MGA/B2C/350/2016, has been suspended as of 31 January, 2019. BTM Entertainment Group Limited has thus been directed to indefinitely suspend all gaming operations, cease to register new players or accept any deposits on the Licence and to submit all data and documentation requested by the Authority. Furthermore the Authority hereby notifies that any websites operated by BTM Entertainment Group Limited, or associated with BTM Entertainment Group Limited, and which make reference to the Authority or the above-quoted licence is not approved to be operational by the Authority. Due to the suspension of the licence, BTM Entertainment Group Limited is therefore not authorised to continue conducting gaming by means of distance communications under an Authority licence. Players who deem to have any outstanding payments due to them on the mentioned licence are to send an email to [email protected] and should submit the following information:
  1. Name and Surname;
  2. Registered Address;
  3. Date of Birth;
  4. Copy of Passport or ID Card;
  5. Telephone Number;
  6. Description of Product i.e. casino or sportsbook;
  7. User Name; and
  8. Screenshot of Balance or any pending Cash Outs (if not available an estimated balance is to be submitted).
The Authority notifies that no further information shall be released at this stage in order not to compromise any investigations that may need to be performed by the Authority and/or any other competent authority.
Zum Vergrößern anklicken....

Quelle: https://www.mga.org.mt/licence-suspended-for-btm-entertainment-group-limited/
 
Positive Stimme 0
#53
Habe direkt nach Complaint am 14.01.19 diese Email erhalten:

Dear Customer,

Whilst acknowledging your claim please be assured that player funds held with the operator are being safeguarded and the Authority will ensure that all legitimate claims will be paid accordingly in due course. For this reason a record of your full details is being retained and once the release of player funds has been sanctioned, we trust that disbursement will take place shortly thereafter.

We will keep you updated with the progress. Your patience at this time would be greatly appreciated.

Regards,

MGA Player Support


Ich bin mir zu 99% sicher, dass hier Hopfen und Malz verloren sind und kein Spieler auch nur einen Cent sehen wird. Wer dann auch noch so dreist lügt, dem wünscht man wirklich nichts Gutes.
 
Positive Stimme 0
#55
Dear Sir/Madam,

We apologise for not keeping you abreast of developments concerning your complaint.

The current situation with regards your case and also others affected by this matter is that the MGA took the necessary action following the company’s cessation of payments to players. For this reason the MGA has taken both enforcement and judicial action.

At this stage we wish to offer you the assurance that the Authority will persist in taking the necessary actions at law to ensure the return of monies pertaining to players. For this reason we are retaining a comprehensive list of affected players and funds owed. We shall endeavour to keep you updated with developments as they take place.

Notwithstanding the above, players still have the right to take their claims to court should they choose to.

Regards,

Player Support
Player Support Administrative Assistant
Zum Vergrößern anklicken....
 
Positive Stimme 0
#56
Dear Customer,

Reference is being made to the Malta Gaming Authority’s previous acknowledgment of your Online Gaming Support Request. Further to this acknowledgment, kindly note that the MGA has instituted civil proceedings before the Maltese courts as part of its ongoing efforts to safeguard the player funds held by BTM Entertainment Limited.

The above-mentioned proceedings are currently pending and are expected to be finalised in the near future. The MGA will endeavour to keep you updated with the progress of these proceedings. Your patience at this time would be greatly appreciated.

Regards

Player Support Administrative Assistant
Zum Vergrößern anklicken....
 
Positive Stimme 0
#59
Es tut sich tatsächlich noch was! Ich habe eine Mail von der MGA bekommen. Hoffentlich kommt auch irgendwann Geld...

Dear Sir/Madam,

We wish to inform you that your case is still pending on our records and the Authority is still actively seeking to resolve your case despite the amount of time that has passed. Regrettably we are unable to disclose further details at this moment due to the fact that the case is still under legal consideration however we assure you that the Authority’s objective is to conclude this case as soon as possible.


Regards, [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 693"]
[TR]
[TD]
MGA Player Support
Player Support Administrator[/TD]
[/TR]
[/TABLE]
Zum Vergrößern anklicken....
 
Positive Stimme 0
#63
Gestern eine Mail von [email protected] erhalten:
Dear Mr XYZ,

Kindly note that a decision in relation to the compulsory liquidation proceedings which had been issued by the Authority has been delivered by the Court. Resultantly, the process for BTM to be dissolved has been commenced. In its efforts to protect player funds, the Authority will proceed with the applicable procedure in court so that the company is liquidated accordingly.

Regards,
Zum Vergrößern anklicken....

Ob die accordingly liquidation der company beinhaltet, dass Spieler ihr Geld zurückbekommen, bezweifle ich.
 
Positive Stimme 0
#65
Vom 19.11.2020:

Dear Sir/Madam,

Kindly note that BTM Entertainment Group Limited was dissolved by a judgment of the Civil Court (Commerce Section) as presided by Hon. Judge Zammit McKeon on 30 June 2020. The Court by virtue of the same judgement appointed the Official Receiver of the Malta Business Registry, Dr Kevan Azzopardi, as the liquidator of the company in question. He, together with his team has started the winding-up process of the company which will eventually lead to the striking off the company and the distribution of the applicable funds.

The Authority endeavours to provide the Official Receiver with all necessary information in accordance with the General Data Protection Regulation (2016/697) and any applicable legislation insofar as this is considered lawful and that it will assist the same with the above-mentioned winding-up process.

You shall shortly be receiving further information from Dr Azzopardi or a member of his team.

Regards,
 
Positive Stimme 0
#67
Mal wieder was neues:

Dear all,

BTM Entertainment Group Ltd., a company registered in Malta with registration number C 73982, was dissolved by a judgement of the Civil Court (Commercial Section) presided by the Honourable Judge Joseph Zammit McKeon dated 30th June 2020 in the application “L-Awtorita’ ta’ Malta dwar il-Loghob vs. BTM Entertainment Group Limited (C 73982)”, and the Court appointed the Official Receiver as liquidator.

The Office of the Official Receiver is in the process of obtaining information about the status of the dissolved company, its assets (including players funds) and liabilities. Kindly note that you will be contacted in due course by this office to inform you of the procedure to be adopted by the liquidator.
 
Positive Stimme 0
#68
Ich habe eine Mail aus Malta erhalten:

Dear Sir/Madam,

Following my initial communication by email, kindly note that the liquidator is now is a position to distribute the player funds which have been recovered. Such funds will be distributed in ratios according to the amount originally held in your name by the abovementioned company, and this is view of the fact that there is a shortage of funds. In order to be able to effect the transfer, kindly furnish the undersigned with your bank account details as follows:

Bank: xxx
BIC: xxx
Name of Account Holder: xxx
IBAN: xxx

Please note that bank charges, both outgoing and incoming, for the said SWIFT Transfer will apply accordingly.

We regret to inform you that if we do not receive the details requested within 14 days, i.e. Friday 2nd September 2021 COB, we will strike you off from the list of players and you will not be able to recover your funds.

Kind regards,
Christabelle

Dr. Christabelle Buhagiar
Junior Professional Officer
Office of the Official Receiver
 
Positive Stimme 0
#72
Ich habe die mail auch erhalten und an mga weitergeitet, die Antwort heute :

Dear Mr xxx



The below email is a spam. Please do not send any bank detail information. We will investigate this.



Regards,

[TABLE="border: 0, cellpadding: 0, cellspacing: 0"]
[TR]
[TD]Kimberly Agius
Player Support Administrator

[/TD]
[/TR]
[/TABLE]
Vielleicht kann sich noch jemand um eine etwas ausführlichere Auskunft von der mga bemühen. Auf jeden Fall ist es kein spam da es ja genau auf unseren Fall Bezug nimmt., bin etwas ratlos.
 
  • Like
Reaktionen: dieror
Positive Stimme 0
Du musst dich einloggen oder registrieren, um hier zu antworten.

Similar threads

E
Suche nach bestimmten Markt (Tie +1 1st Half)
Antworten
0
Aufrufe
103
Buchmacher Nutzererfahrungen
eraseless
E
S
Einzahlung per Sofort Überweisung nicht möglich
Antworten
5
Aufrufe
203
Buchmacher Nutzererfahrungen
Timbo
Timbo
F
Wie handhabt ihr Live-Wetten bei engen Spielen?
Antworten
1
Aufrufe
163
Wettstrategien
weem
W
H
Matched Betting und SureBetting
Antworten
0
Aufrufe
99
Wettstrategien
HighQuality
H
A
Umfrage Sportwettenabieter
Antworten
1
Aufrufe
160
Sonstiges
LeonXtra
L
Oben Unten
Zurück