Hi Leute,
ich habe erhebliche Probleme was 4youbet angeht. Bonus genommen und viele Spiele gespielt und am Ende hab ich nun ca 1900 € drauf gehabt und sie haben ewig viele Dokumente verlangt und auch angerufen. Ich hab alles gemacht und alles beantwortet und jetzt ist das Konto gesperrt und sie haben sogar meine Einzahlung einbehalten... Was ein Drecksladen. Warte seit Wochen auf Auszahlung.
Habe heute an MGA und Curacao Gaming das hier geschrieben:
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"Dear Curacao Gaming,
Dear MGA,
Dear ******,
Dear ******,
Dear 4youbet,
Hereby, I file a complaint against 4youbet.
4youbet is holding my money I won for weeks now. I registered around 28th of November 2017 on their website using the
sportsbook bonus. I transfered 110 €s from my own money and got 100 € bonus from them.
After that I played over 8 games to match their bonus conditions. Finally I won around 1900 € and played the bonus successfully.
Then I wanted to withdraw 900 € around the 8th of December and their website said that it would not possible for me to withdraw. I sent
an email to 4youbet why and they told me they would need some documents.
First it was my ID and proof of adress and bank account info. I sent that within 24-48 hours.
Then they needed 2 pictures of me: First with my ID and second a paper where it's written "4youbet" and the actual date. I sent that within 24 hours.
Then they needed another proof of adress, a phone bill, etc. I sent an actual vodafone bill (phone). Again, within 24 hours.
Then they called me. They asked a few questions e.g. my name, address and one of my last games I bet on. I gave the lady on the
phone all the info. Then they wanted to have the bill from this mobile phone number. It's from o2. I sent that within 10 hours or so
and then, one day after I wrote mail after mail, they decided to close my account without any given reason. and
there it says that my last bills were rejected. That's it. I wrote to ******** and they told me that 4youbet told them that
my bills were fake. After that I even wrote them an email if they want the login to my vodafone account so they can see the bill.
No answer on that afterwards...
Then some day I looked into my account I can now login but don't see any money on it. It's on 0. So they did not only hold my winnings of ~ 1900 € they also are holding my 100 € I transfered to them.
That's ridiculous. Is this really a serious sportsbook? I dont think so. Right now if you're searching the internet for
4youbet you find a few players who also don't get their money.
Dear Curacao Gaming, Dear MGA. I'd like to have my money I won. They're holding it back without any serious reason. 4youbet
just don't want that I cash out. Seems like they're going broke or something... I don't know.
Could you please help me here?
I address that email to the Ladies and Gentlemen of Curacao Gaming, because 4youbet have a license from you and to the Ladies and Gentlemen from MGA, because in the footer of the website of 4youbet is
a business based in Malta. The other three emails are: 1. customer service of 4youbet and 2. two German websites I spoke with and which are recommending 4youbet, so they wanted to
know what's happening here.
Thanks for all your help in advance.
Kind regards,
Patrick XXXXXX"
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Bin gespannt. Ansonsten wäre mein ganzer Gewinn weg UND sogar meine Einzahlung, was definitiv nicht seriös ist.
Hat hier sonst noch jemand so eine Erfahrung?
Gruß,
Patrick