bleibt mal alle entspannt...schnelle Mail-Antwort klingt doch schonmal gut:
Dear Mr. XXX,
Thank you for contacting Playbet.
Your account is suspended for security reasons.
In compliance with our controls and procedures stated in our Terms and
Conditions implemented for your security and in order to verify the
information that you have registered on your account we request you
provide us with the following documents:
1. Identity Verification: A legible photocopy of government issued ID
(ID card, passport or
driver’s license)
2.Address Verification: A copy of a utility bill dated within the
last 3 months (Phone,
Electricity, Bank Statement)
We remain at your disposal.
Regards,
Vasilis.
Customer Care Representative.