You are now chatting with an advisor.
Jay H has joined this chat.
Jay H Hello, welcome to bet365 Live Chat. How may I help you?
Georgi hi
Georgi i am writing in regards to these bets
Georgi ----
Georgi ----
Georgi why have they been voided
Jay H Do you mind holding for 2-3 minutes whilst I investigate your query for you?
Georgi no
Jay H I can confirm that our technical team are currently reviewing this match as there is a potential issue with the statistics for this match. I am sorry for any inconvenience caused, however I can assure you that this is being looked into , and your bets will be settled correctly as quickly as possible.
Georgi but they were already reviewed
Georgi and listed as voided
Georgi i dont see why they would review them a 2nd time
Jay H One moment please.
Jay H I can confirm that as the in-play statistics we had were incorrect, bets have been made void on this match and stakes returned.
Georgi haha
Georgi you are joking right
Georgi i bet on 1st goal
Georgi they scored the 1st goal
Georgi how does this have to do anything with statistics
Jay H Do you mind holding for 2-3 minutes whilst I investigate your query further for you?
Georgi no
Jay H I can confirm that due to this issue, the statistics for this match in-play were incorrect, and subsequently any bets placed in-play have been made void. I can appreciate your frustration, however this would be how bets in this match have been settled.
Georgi how does this issue affect my betting in any way
Georgi i did not gain any advantage
Georgi due to these errors
Georgi and what were those errors
Jay H As advised, as we have not had access to correct statistics for this game in-play, we have had to void bets for this match, Georgi.
Jay H I am sorry for any inconvenience caused by this.
Jay H Thank you for contacting bet365 Live Chat today.
Jay H has now left this chat.
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Basically, this is bullshit. If you contact them and tell them how you will contact IBAS they will give you your money back.